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US Universities Struggle to Reimburse Fees as Campuses Close

FILE - A student carries a box to her dorm at Harvard University, after the school said it would move to virtual instruction for graduate and undergraduate classes, in Cambridge, Massachusetts, March 10, 2020.
FILE - A student carries a box to her dorm at Harvard University, after the school said it would move to virtual instruction for graduate and undergraduate classes, in Cambridge, Massachusetts, March 10, 2020.

The priority for most university students in the United States is clear: to move their belongings off campus as quickly as possible and set up to take classes online.

As campuses and their satellites abroad close — many of them incrementally — students and parents are wondering how to pay for this rapid shift in learning.

"They're being very intentionally vague with their emails, because we can tell they don't have much figured out themselves," Lucia Macchi, a freshman at the University of Pennsylvania, told VOA.

While we spoke, Macchi, who had been staying in Florida with her family over the spring break holiday, was on her way back to her dorm room at the University of Pennsylvania to gather her belongings — especially materials she would need to continue her classes remotely.

But while the University of Pennsylvania, like most schools across the country, is shutting down to quell the spread of the coronavirus, students say the policy on reimbursement for room and board is still unclear.

FILE - Princeton University students pack their rooms to leave after the institution shutdown campus with plans to continue instruction online due to COVID-19, in Princeton, N.J., March 14, 2020.
FILE - Princeton University students pack their rooms to leave after the institution shutdown campus with plans to continue instruction online due to COVID-19, in Princeton, N.J., March 14, 2020.

"They said that they could have a partial reimbursement or credit applied to next year," Macchi said. "They're not sure what exactly their programs are going to look like."

"But it won't be automatic," she said. "It will be something that the students have to be proactive about."

Room and board costs are not the only fees students and parents worry about losing. Besides meal plans, on-campus jobs, and campus activities fees, students also bear the financial burden of storing their items and buying expensive last-minute tickets to go home.

A glance at many university websites about coronavirus shows a number of plans for reimbursements of costs.

American University in Washington, D.C., has detailed its plans to financially assist students.

"Students do not need to apply for refunds. Student accounts will automatically produce an ACH refund to all students with banking information on file," the school's website reads, under a list of which costs will be refunded.

Many students trying to evacuate less-organized universities on short notice say they don't have time to wait in line at the financial aid office to have all their questions answered.

"Going into the financial aid office itself is a very time-consuming and exhausting thing for students to consider right now," Jordan Barton, class of 2023 at Harvard University in Massachusetts, told VOA.

FILE - Lisa Wymore, a professor of dance, theater and performances studies at University of California, Berkeley leads warm-ups for an online course in Berkeley, California, March 12, 2020.
FILE - Lisa Wymore, a professor of dance, theater and performances studies at University of California, Berkeley leads warm-ups for an online course in Berkeley, California, March 12, 2020.

Harvard said it will pro-rate room and board costs for students and apply a $200 credit for storage or travel.

But for students like Barton, who has to purchase a last-minute ticket to Middleton, Texas, $200 won't be enough. He says it's not clear whether students like him will see more of a reimbursement.

"I hope I can shoot an email here in a few days and see if I can get any reimbursement because otherwise it's going to be significantly difficult to have stable income over the course of the next few months," Barton added.

Parent groups on Facebook are sharing advice about how to apply for reimbursements through university websites.

Aside from all the costs and potential reimbursements, college students across the U.S. have taken to social media to remind universities that there are numerous barriers to simply shifting classes online.

"Not every college student has broadband at home. Not every college student can eat without the meal plan/work study," Em Ballou, a junior at Middlebury College in Vermont, wrote on Twitter.

"Coming to college is a source of humongous economic and housing stability for several months out of the year. Going home...puts an enormous strain on our families," Barton said.

Barton is still unsure how his work-study job will be affected at Harvard and is concerned about the burden he will place on his father, a single parent of two, without an additional income.

Some students have noted that online classes generally cost less than in-person ones. A petition started by a student from Indiana's Purdue University to reimburse tuition costs as well as room and board fees has more than 600 signatures.

Of course, in a few rare cases, students are praising their school's quick handling of the situation.

"Gotta say im super impressed with the way @DavidsonCollege is handling this situation," Ashly, class of 2022, wrote on Twitter, detailing that the North Carolina school which serves under 2,000 students is ensuring full pay for work-study students, providing laptops, free storage units, and airport shuttles among other amenities.

In most cases, U.S. universities and colleges followed similar trajectories, first announcing they would move classes online but that campus facilities would remain open, and then either all at once or through a rapid series of announcements, finally deciding the campuses would close entirely.

In the California Bay Area, six counties have issued a shelter-in-place order, meaning that students on campus are encouraged to remain in their dorms as opposed to moving out, even though the University of California, Berkeley has said all instruction will be remote for the rest of the semester.

Still, those choosing to move off campus for the rest of the semester are able to apply for a pro-rated refund of their room and board costs.

How quickly and efficiently colleges and universities will be able to deliver on promises of reimbursement is yet to be seen.

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International students may be able to get jobs at school 

FILE - Northeastern University graduate student Shabbir Hussain, of Indore, India, left, views a computer screen at the entrance to the Snell Library on the Northeastern University campus in Boston on May 24, 2016.
FILE - Northeastern University graduate student Shabbir Hussain, of Indore, India, left, views a computer screen at the entrance to the Snell Library on the Northeastern University campus in Boston on May 24, 2016.

International students studying in the United States may be able to work on campus.

Jobs can include working in libraries, labs, food service and dormitories – but students will have to research the rules before applying for jobs, according to U.S. News & World Report. (September 2024)

Report says college rankings have the potential to mislead

FILE - Students walk at Main Quadrangle on the University of Chicago campus, Monday, May 6, 2024, in Chicago.
FILE - Students walk at Main Quadrangle on the University of Chicago campus, Monday, May 6, 2024, in Chicago.

Each year, prominent lists of college and university rankings are compiled and released to the public, but a report conducted by NORC at the University of Chicago says those rankings have the potential to mislead.

Writing in Forbes, Vanderbilt University Chancellor Daniel Diermeier says changing methodologies can distort results, and profit motives can create doubt. He argues that rankings should be replaced by an objective rating system. (September 2024)

College athletes push for voter turnout while largely avoiding controversy as election nears

FILE - A 5.8-meter Airstream Caravel on loan to the League of Women Voters of Ohio visits the main campus of the Ohio State University in Columbus, Ohio, Sept. 26, 2024, as the group works to register and engage student voters.
FILE - A 5.8-meter Airstream Caravel on loan to the League of Women Voters of Ohio visits the main campus of the Ohio State University in Columbus, Ohio, Sept. 26, 2024, as the group works to register and engage student voters.

Lily Meskers faced an unexpected choice in the lead-up to the first major election she can vote in.

The 19-year-old University of Montana sprinter was among college athletes in the state who received an inquiry from Montana Together asking if she was interested in a name, image and likeness deal to support Sen. Jon Tester, a three-term Democrat seeking re-election. The group, which is not affiliated with the Tester campaign, offered from $400 to $2,400 to athletes willing to produce video endorsements.

Meskers, who is from Colorado but registered to vote in Montana, decided against the deal because she disagrees with Tester's votes on legislation involving transgender athletes in sports.

"I was like, OK, I believe that this is a political move to try to gain back some voters that he might have lost," Meskers said. "And me being a female student-athlete myself, I was not going to give my endorsement to someone who I felt didn't have the same support for me."

Professional athletes such as LeBron James, Colin Kaepernick and Stephen Curry have taken high-profile stances on hot-button topics and political campaigns in recent years, but college athletes are far less outspoken — even if money is available, according to experts in the NIL field. Being outwardly political can reflect on their school or endanger potential endorsement deals from brands that don't want controversy. It can certainly establish a public image for an athlete — for better or for worse — or lead to tensions with teammates and coaches who might not feel the same way.

There are examples of political activism by college athletes: A Texas Tech kicker revealed his support for former President Donald Trump on a shirt under his uniform at a game last week and a handful of Nebraska athletes a few days ago teamed up in a campaign ad against an abortion measure on the Tuesday's ballot.

Still, such steps are considered rare.

"It can be viewed as risky and there may be people telling them just don't even take that chance because they haven't made it yet," said Lauren Walsh, who started a sports branding agency 15 years ago. She said there is often too much to lose for themselves, their handlers and in some cases, their families.

"And these individuals still have to figure out what they're going to do with the rest of their lives, even those that do end up getting drafted," she added.

College coaches are not always as reticent. Auburn men's basketball coach Bruce Pearl has used social media to make it clear he does not support Kamala Harris, Trump's Democratic opponent in next week's presidential election. Oklahoma State football coach Mike Gundy once caused a stir with a star player for wearing a shirt promoting a far-right news outlet.

Blake Lawrence, co-founder of the NIL platform Opendorse, noted that this is the first presidential election in the NIL era, which began in July 2021. He said athletes are flocking to opportunities to help increase voter turnout in the 18-to-24 age demographic, adding that one of his company's partners has had 86 athletes post social media messages encouraging turnout through the first half of the week.

He said athletes are shying away from endorsing specific candidates or causes that are considered partisan.

"Student-athletes are, for the most part, still developing their confidence in endorsing any type of product or service," he said. "So if they are hesitant to put their weight behind supporting a local restaurant or an e-commerce product, then they are certainly going to be hesitant to use their social channels in a political way."

Giving athletes a voice

Many college athletes have opted to focus on drumming up turnout in a non-partisan manner or simply using their platforms to take stands that are not directly political in nature. Some of those efforts can be found in battleground states.

FILE - Phoenix Mercury guard Natasha Cloud (0) celebrates after making a shot while fouled during the first half of a WNBA basketball game against the Minnesota Lynx, May 31, 2024, in Minneapolis.
FILE - Phoenix Mercury guard Natasha Cloud (0) celebrates after making a shot while fouled during the first half of a WNBA basketball game against the Minnesota Lynx, May 31, 2024, in Minneapolis.

A progressive group called NextGen America said it had signed players in Arizona, Michigan, Nevada, New Hampshire, Pennsylvania and Virginia to encourage voting among young people. Another organization, The Team, said it prepped 27 college athletes in Pennsylvania, North Carolina, Arizona and Michigan to lead volunteer voter participation opportunities for students. The organization also said it got more than 625 coaches to sign a nonpartisan pledge to get their athletes registered to vote.

The Team's executive director is Joe Kennedy, a former coach who coordinated championship visits and other sporting events at the White House during President Barack Obama's administration. In early October, it hosted a Zoom event during which panelists such as NCAA President Charlie Baker and WNBA players Nneka Ogwumike and Natasha Cloud gave college athletes advice about using their platforms on campus.

In its early days, The Team seized upon momentum from the record turnout seen in the 2020 election. The NCAA that year said Division I athletes could have Election Day off from practice and play to vote. Lisa Kay Solomon, founder of the All Vote No Play campaign, said even if the athletes don't immediately take stands on controversial issues, it's important for them to learn how.

"It is a lot to ask our young people to feel capable and confident on skills they've never had a chance to practice," Solomon said. "We have to model what it means to practice taking risks, practice standing up for yourself, practice pausing to think about what are the values that you care about — not what social media is feeding into your brain, but what do you care about and how do you express that? And how do you do it in a way that honors the kind of future that you want to be a part of?"

Shut up and play?

Two years ago, Tennessee-Martin quarterback Dresser Winn said he would support a candidate in a local district attorney general race in what experts said was very likely the first political NIL deal by a college athlete.

There have been very few since.

The public criticism and fallout for athletes who speak out on politics or social issue can be sharp. Kaepernick, the Super Bowl-winning quarterback of the San Francisco 49ers, hasn't played in an NFL game since January 2017, not long after he began kneeling during the national anthem at games.

Meskers, the Montana sprinter, said political endorsements through NIL deals could create problems for athletes and their schools.

"I just think that NIL is going to run into a lot of trouble and a lot of struggles if they continue to let athletes do political endorsements," she said. "I just think it's messy. But I stand by NIL as a whole. I think it's really hard as a student athlete to create a financial income and support yourself."

Walsh said it's easier for wealthy and veteran stars like James and Ogwumike to take stands. James, the Los Angeles Lakers star, started More Than a Vote — an organization with a mission to "educate, energize and protect Black voters" — in 2020. He has passed the leadership to Ogwumike, who just finished her 13th year in the WNBA and also is the president of the Women's National Basketball Players Association. More than a Vote is focused on women's rights and reproductive freedom this year.

"They have very established brands," Walsh said. "They know who they are and they know what their political stance is. They know that they have a really strong following that -- there's always going to be haters, but they're also always going to have that strong following of people who listen to everything that they have to say."

Andra Gillespie, an associate professor at Emory University who teaches African American politics, also said it is rare that a college athlete would make a significant impact with a political stand simply because they tend to have a more regional platform than national. Even celebrities like Taylor Swift and Eminem are better at increasing turnout than championing candidates.

"They are certainly very beneficial in helping to drive up turnout among their fans," Gillespie said. "The data is less conclusive about whether or not they're persuasive – are they the ones who are going to persuade you to vote for a particular candidate?"

Athletes as influencers

Still, campaigns know young voters are critical this election cycle, and athletes offer an effective and familiar voice to reach them.

Political and social topics are not often broached, but this week six Nebraska athletes — five softball players and a volleyball player — appeared in an ad paid for by the group Protect Women and Children involving two initiatives about abortion laws on Tuesday's ballot.

The female athletes backed Initiative 434, which would amend the state constitution to prohibit abortions after the first trimester, with exceptions. Star softball player Jordy Bahl said on social media that the athletes were not paid.

A University of Montana spokesperson said two athletes initially agreed to take part in the NIL deal backing Tester. The school said one withdrew and the other declined to be interviewed.

For Meskers, deciding against the offer boiled down to Tester twice voting against proposals to bar federal funds from going to schools that allow transgender athletes to play women's sports, a prominent GOP campaign topic. Tester's campaign said the proposals were amendments to government spending packages, and he didn't want to play a role in derailing them as government shutdowns loomed.

"As a former public school teacher and school board member, Jon Tester believes these decisions should be made at the local level," a Tester spokesperson said. "He has never voted to allow men to compete against women."

Meskers said she believes using influence as college athletes is good and she is in favor of NIL. She just doesn't think the two should mix specifically for supporting candidates.

"I think especially as student athletes, we do have such a big voice and we do have a platform to use," she said. "So I think if you're encouraging people to do their civic duties and get up and go (vote), I think that's a great thing."

Bloomberg Philanthropies says investment in low-income students fell short 

FILE - Michael Bloomberg announces his organization, Bloomberg Philanthropies, will give $600 million to the endowments of the four historically Black medical schools at the National Medical Association convention, Aug. 6, 2024, in New York
FILE - Michael Bloomberg announces his organization, Bloomberg Philanthropies, will give $600 million to the endowments of the four historically Black medical schools at the National Medical Association convention, Aug. 6, 2024, in New York

More than $140 million from billionaire Michael Bloomberg’s charitable programs have been spent getting talented low-income students into top colleges, but an analysis of those programs found they fell short of goals.

The Wall Street Journal took a look at the programs, their objectives, and how they haven’t led to the results Bloomberg Philanthropies wanted to see. (September 2024)

Music students find community through 'international chat' program

FILE - A bicyclist watches for traffic before riding in Fredonia, NY, on Dec. 11, 2009.
FILE - A bicyclist watches for traffic before riding in Fredonia, NY, on Dec. 11, 2009.

State University of New York at Fredonia is trying a new method to help international music students feel at home.

A professor at the school hosts informal chats -- known as "international chat" -- several times a semester. The goal, the school says in an article, is to function "as a study group session for international students facing challenges that are unique to international students."

Read the full story here. (October 2024)

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