Student Union
- By Esha Sarai
US Universities Struggle to Reimburse Fees as Campuses Close
The priority for most university students in the United States is clear: to move their belongings off campus as quickly as possible and set up to take classes online.
As campuses and their satellites abroad close — many of them incrementally — students and parents are wondering how to pay for this rapid shift in learning.
"They're being very intentionally vague with their emails, because we can tell they don't have much figured out themselves," Lucia Macchi, a freshman at the University of Pennsylvania, told VOA.
While we spoke, Macchi, who had been staying in Florida with her family over the spring break holiday, was on her way back to her dorm room at the University of Pennsylvania to gather her belongings — especially materials she would need to continue her classes remotely.
But while the University of Pennsylvania, like most schools across the country, is shutting down to quell the spread of the coronavirus, students say the policy on reimbursement for room and board is still unclear.
"They said that they could have a partial reimbursement or credit applied to next year," Macchi said. "They're not sure what exactly their programs are going to look like."
"But it won't be automatic," she said. "It will be something that the students have to be proactive about."
Room and board costs are not the only fees students and parents worry about losing. Besides meal plans, on-campus jobs, and campus activities fees, students also bear the financial burden of storing their items and buying expensive last-minute tickets to go home.
A glance at many university websites about coronavirus shows a number of plans for reimbursements of costs.
American University in Washington, D.C., has detailed its plans to financially assist students.
"Students do not need to apply for refunds. Student accounts will automatically produce an ACH refund to all students with banking information on file," the school's website reads, under a list of which costs will be refunded.
Many students trying to evacuate less-organized universities on short notice say they don't have time to wait in line at the financial aid office to have all their questions answered.
"Going into the financial aid office itself is a very time-consuming and exhausting thing for students to consider right now," Jordan Barton, class of 2023 at Harvard University in Massachusetts, told VOA.
Harvard said it will pro-rate room and board costs for students and apply a $200 credit for storage or travel.
But for students like Barton, who has to purchase a last-minute ticket to Middleton, Texas, $200 won't be enough. He says it's not clear whether students like him will see more of a reimbursement.
"I hope I can shoot an email here in a few days and see if I can get any reimbursement because otherwise it's going to be significantly difficult to have stable income over the course of the next few months," Barton added.
Parent groups on Facebook are sharing advice about how to apply for reimbursements through university websites.
Aside from all the costs and potential reimbursements, college students across the U.S. have taken to social media to remind universities that there are numerous barriers to simply shifting classes online.
"Not every college student has broadband at home. Not every college student can eat without the meal plan/work study," Em Ballou, a junior at Middlebury College in Vermont, wrote on Twitter.
"Coming to college is a source of humongous economic and housing stability for several months out of the year. Going home...puts an enormous strain on our families," Barton said.
Barton is still unsure how his work-study job will be affected at Harvard and is concerned about the burden he will place on his father, a single parent of two, without an additional income.
Some students have noted that online classes generally cost less than in-person ones. A petition started by a student from Indiana's Purdue University to reimburse tuition costs as well as room and board fees has more than 600 signatures.
Of course, in a few rare cases, students are praising their school's quick handling of the situation.
"Gotta say im super impressed with the way @DavidsonCollege is handling this situation," Ashly, class of 2022, wrote on Twitter, detailing that the North Carolina school which serves under 2,000 students is ensuring full pay for work-study students, providing laptops, free storage units, and airport shuttles among other amenities.
In most cases, U.S. universities and colleges followed similar trajectories, first announcing they would move classes online but that campus facilities would remain open, and then either all at once or through a rapid series of announcements, finally deciding the campuses would close entirely.
In the California Bay Area, six counties have issued a shelter-in-place order, meaning that students on campus are encouraged to remain in their dorms as opposed to moving out, even though the University of California, Berkeley has said all instruction will be remote for the rest of the semester.
Still, those choosing to move off campus for the rest of the semester are able to apply for a pro-rated refund of their room and board costs.
How quickly and efficiently colleges and universities will be able to deliver on promises of reimbursement is yet to be seen.
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College tuition has fallen significantly at many US schools, research finds
The cost of college keeps spiraling ever higher, right?
Not necessarily. New research indicates students are paying significantly less to attend public universities than they were a decade ago. And tuition increases at private colleges have finally slowed after years of hefty rises.
Figures compiled by the nonprofit College Board indicate the average student attending an in-state public university this year faces a tuition bill of $11,610, which is down 4% from a decade earlier when taking inflation into account. But the real savings come in what the average student actually pays after getting grants and financial aid. That's down 40% over the decade, from $4,140 to $2,480 annually, according to the data.
That reduced cost means less borrowing. Just under half of students attending in-state public universities are graduating with some debt, down from 59% a decade earlier, according to the College Board figures. And among those who do borrow, the average loan balance has fallen by 17%, to $27,100.
Meanwhile, at private colleges, tuition continues to rise, but at a much slower rate. It has increased 4% over the past decade, when taking inflation into account, to an average $43,350, according to the College Board. That's a big change from the two decades prior, when tuition increased 68%.
Costs are coming down as Americans question whether college is worth the price. Surveys find that Americans are increasingly skeptical about the value of a degree, and the percentage of high school graduates heading to college has fallen to levels not seen in decades, according to data from the U.S. Bureau of Labor Statistics.
Yet research still finds that, over time, a degree pays off. Americans with a bachelor's degree earn a median of $2.8 million during their careers, 75% more than if they had only a high school diploma, according to research from Georgetown University's Center on Education and the Workforce.
COVID effect
The COVID-19 pandemic has been a big factor in the cost reductions, said Jennifer Ma, an executive research scientist at the College Board and lead author of the study.
"We know that during COVID, a lot of institutions — public and private — froze tuition," Ma said.
As states and the federal government responded to the pandemic, Ma said, they increased higher education funding, allowing colleges to reduce the cost of attendance. Some of that money has since expired, however, including an infusion of federal pandemic aid that was mostly used up by the end of 2022.
Cost was a major consideration in Kai Mattinson's decision to attend Northern Arizona University. It would have cost her about $39,000 annually to attend the public university but discounts and scholarships bring that down to between $15,000 and $20,000 for the 22-year-old senior from Nevada.
"I originally wanted to go to the University of Arizona, but when it came down to tuition and other cost, Northern Arizona University was the best option," said Mattinson, a physical education major who also works as a long-term substitute at a local elementary school.
Many institutions have tried to limit cost increases. Purdue University in Indiana, for example, has frozen its annual in-state tuition at $9,992 for the past 13 years.
Mark Becker, the president of the Association of Public and Land-grant Universities, said he was pleased to see the new data.
"Institutional efforts to control costs, combined with many states' efforts to increase investments in public universities and federal investment in the Pell Grant, have increased college affordability and enabled significant progress on tackling student debt," Becker said in a statement.
Costs for those attending public two-year community colleges have fallen even more, by 9% over the past decade, according to the College Board data, which is broadly in line with federal figures collected by the National Center for Education Statistics.
Still, for parents paying for their children to attend out-of-state public universities or private colleges, the costs remain daunting — as much as $95,000 annually, in some cases. However, many institutions offer significant discounts to the sticker price for middle- and lower-income students.
Some private colleges have been expanding their financial aid, including the Massachusetts Institute of Technology, which in November announced undergraduates with a family income below $200,000 would no longer need to pay any tuition at all starting in the fall.
Other private colleges are discounting tuition as a marketing move in an increasingly difficult environment. They face a dwindling pool of young adults, and students who are more wary of signing up for giant loans. Recruiting students is crucial for staying afloat as operational costs rise. After temporary relief thanks to federal money during the pandemic, many colleges have cut programs to try to keep costs under control.
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Analysts say rate of college closures likely to increase
If current trends continue, the rate of college closures is expected to increase, according to a new study reported in Forbes.
Closures are more likely to affect private institutions, and while the number of closures might seem small on a national level, it could cause serious problems for the smaller and mid-sized communities where those colleges are located. (December 2024)